
AI will kill SaaS — Transformation of the technical writer role
AI is reshaping work. The new role of Knowledge Keepers ensures all organizational knowledge is collected, reconciled, and optimized so AI can use it effectively. Summary in 3 bullets: Traditional roles (tech writers, support, PMs) converge into Knowledge Keepers. They centralize contributions, resolve conflicts, and structure knowledge for AI. Goal: a single, accurate source of truth powering AI-driven organizations.